Our contact details:
Address: 32 Exmouth Market, London EC1R 4QE
Phone Number: 020 7278 7007
The type of personal information we collect
We currently collect and process the following information:
Contact forms. Should you choose to contact us by using an email link embedded on our website, none of the data that you supply will be stored by this website.
1. Mailchimp: If you choose to join our email newsletter via our website, the email address that you submit to us will be captured by MailChimp which provides us with email marketing services
If you choose to join our email newsletter via ResDiary’s reservation system, the email address that you submit will be captured by ResDiary.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Contacting us via email, or signing up to our newsletter
We use the information that you have given us in order to communicate with you in the way you have requested.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
How we store your personal information
Your information is securely stored. The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems. Your email address will remain within Fishbowl and MailChimp’s database for as long as we continue to use their services or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the MailChimp database, you will receive periodic (approximately one per month) newsletter-style emails from us.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk